Changing Your Password
- Once you are in your account, use the left navigation pane to find My Account
- Clicking on My Account will open up a few different options, choose Profile
- Scroll down in the main window to the bottom and select Change Password
- Enter the new password information and confirm. Note: the password criteria must contain:
- 1 lowercase letter
- 1 uppercase letter
- 1 number
- 1 special character (@$!%&#)
- If you do not receive a reset email, or for general assistance with resetting a password, contact support at account_support@1Q.com.
Accessing Locked Account
- For general assistance with your locked account, contact support at account_support@1Q.com.