There are several different ways to purchase credits and to pay for Askverts to accommodate different customer needs:
- Add bulk credits to your 1Q account with a credit card
- Pay for an Askvert with a credit card when sending it live
- Purchase credits with a purchase order / invoice
Purchasing Credits Via Credit Card
You can add credits to your account for future use (credits are good for up to 12 months).
- Once you are in your account, use the left navigation pane to find Credits
- This will take you to the Add Credits window - enter the amount you want to purchase
- Agree to the Terms and conditions then Proceed to Payment
- Unused credits will roll over and will expire if unused after 12 months. Cancel subscription at any time with 1-click from your Dashboard.
Note: if you do not have enough credits in your account when you go to run an Askvert, you will be prompted to pay before you can send it live.
Purchasing Credits With A Purchase Order / Invoice
You can add credits to your account through a purchase order by emailing: account_support@1Q.com.
Note: the minimum purchase amount via invoice is $5,000