Mission
Our mission is to make market research faster, more transparent, affordable and radically simple.
Customer Support
Contact a Support Representative
1Q provides superior customer service for all of our valued clients. For assistance with your account or help using the 1Q platform please contact customer service directly at account_support@1Q.com. One of our knowledgeable, US-based customer support specialists will promptly respond.
Help Resources (FAQs)
1Q maintains an exhaustive list of Frequently Asked Questions to help users quickly find answers or self-guide their knowledge of the platform. There are 3 simple ways to access the FAQs directory:
• From within your 1Q account, navigate to the left hand toolbar and select FAQs. This will open
a full list of current FAQs; simply click on each question to show the full answer.
• From the 1Q.com homepage, scroll to the bottom and select FAQ from the
right hand side of the footer, underneath Contact Us.
• Click here to download a PDF version of the FAQs.
Product Updates
The 1Q product develop team is continually refining and improving our platform for optimal user experience. To stay up-to-date on the latest product releases and announcements, join our user-focused email list by signing up here.